Travel Money
Reasons to exchange your travel money with Flight Mode
Reason 1
Reason 1
Reason 1
Reason 1
Hassle-free Currency Exchange Service
In collaboration with the Post Office
We’re working with the Post Office to provide you with one of the most accessible travel money services in the UK.
Euros and US dollars are available for same-day collection at a variety of convenient branch locations.
Order - Between £400 & £2500
When you buy more currency, you’ll benefit from increasingly competitive rates—get enhanced value when spending over £500 or £1000.
Plus, the Post Office offers a full refund guarantee***, ensuring your money is returned at the original exchange rate if your trip is cancelled.
Please note – Delivery & bank charges are not included.
- Free home delivery is available for orders of £500 or more. Place your order by 3pm (Monday to Friday) to collect it from your local branch after 1pm the following working day. Orders placed after 3pm, or on weekends and bank holidays, will be ready for collection in two working days after 1pm.
- Same-day collection is available at selected branches. Order Euros or US dollars by 2pm (or by 1pm on Saturdays) and collect just two hours later. Orders made after these times will be ready the next working day from 11am.
- Refund Guarantee: To claim, submit your receipts and cancellation evidence to the Post Office within 28 days of purchase. Terms and conditions apply—see the Travel Money Refund Guarantee page on the Post Office® website for full details.
Help & Support With Your Travel Money
Just in case, the Post Office offers excellent help & support for your travel money needs.
Travel Money FAQ's
Although worded slightly differently, the questions & answers for this travel money FAQ’s section have been sourced from the Post Office website’s Travel Money page – Here
How much can I order online?
The minimum order is £400, and the maximum order is £2500.
Can I purchase more than one currency in an order?
Yes. When placing orders online, choose ‘Add another currency’. If ordering in-branch, let the staff member know the full list of currencies and products you require.
Do I need an account to purchase travel money?
No. You will need to provide personal details during the order process, but you don’t need an account login.
Do you offer phone orders?
Unfortunately, we don’t have a central phone ordering facility. However, you can reserve currency by phone from your local branch if they have the stock available. Find details your local branch if you wish to contact them. If your local branch does not hold currency in store, they can pre-order this for you. Pre-orders can only be done by visiting the branch. The cut-off time for next-working-day delivery for branch pre-orders is 2pm.
Are there any fees when ordering travel money?
Any fees relating to commissions, card issuer, or delivery will be displayed during the order process. Please note that your credit card provider may charge a cash advance fee for buying travel money. When you place your order you will be given the option to select a preferred delivery date/time. Any additional charges (for instance ordering for home delivery on a Saturday or for home delivery orders under £500) will be displayed by the system.
Do you charge a fee for credit or debit cards, or any other fees?
Any fees relating to commissions, card issuer or delivery will be displayed during the order process.
Please note that your credit card provider may charge a cash advance fee for buying travel money. When you place your order, you will be given the option to select a preferred delivery date/time. Any applicable charges (for instance ordering for home delivery on a Saturday) will be displayed by the system.
Are there any export restrictions?
In the UK you must complete a cash declaration form if you plan to take out (or return with) €10,000 or more, or the equivalent in any currency, in cash (notes and Travellers’ Cheques).
How will I know that a transaction has been successful?
An on-screen confirmation message of your order will be displayed to advise if your order has been accepted or declined. If your order has gone through, you will also receive a confirmation via email. Where possible, you should print this and take it with you if you are collecting your order from a Post Office branch.
When will my payment card be debited?
As soon as you select the ‘Place order’ button we will validate your card and the availability of funds. If your order is accepted, funds will be allocated against your card immediately.
Will I receive a call from you in relation to my order?
It may be necessary for us to request further information from you so that the order can be completed or to comply with regulatory requirements. It is therefore important that you provide the correct contact details during the order process. You will be notified by First Rate if, for whatever reason, your order cannot be confirmed.
When will I receive my order?
General ordering:
- Orders placed Monday – Friday by 3pm are available the next day, including Saturday for collection from a branch or home delivery
- Orders placed after 3pm are available the following working day, including Saturday
Orders incorporating same day collections:
- Orders placed Monday to Friday by 9am are available after 11am the same working day
- Orders placed Monday to Friday by 2pm are available 2 hours after the order is placed on the same working day
- Orders placed Monday to Friday after 2pm are available the next working day after 11am
- Orders placed on a Saturday, Sunday or bank holiday are available the next working day after 11am
Can I cancel my order?
Cancellation can only be undertaken prior to dispatch of your order. A £20 cancellation fee may apply.
Please note:
These FAQ’s were last updated on 08/11/2024, in line with the Post Office website. They may be subject to change, so we recommend checking the full list of travel money FAQ’s on the Post Office website for the most current information. Click here >
Flight Mode is not responsible for any updates or changes made to this list of FAQs by the Post Office, & are not liable for any modifications made to the Post Office’s travel money policies.
Click here for our Travel Money Terms & Conditions.
Remember Your Airport Extras!
With our amazing selection of Airport Extras, your holiday will feel like it’s begun before you even leave the airport!
Airport Hotels
Airport Hotels & Parking
Airport Parking
Airport Lounges
Insurance
Fast Track
Related Services
Our Happy Customers
